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Terms of Service

Last updated September 2026

1. Agreement

These Terms of Service govern your use of LaunMa, a laundry management and business record-keeping application provided by LaunMa Technologies, a business registered in Nigeria with the Corporate Affairs Commission under Business Name registration number 9841361, with its registered address at 79, Ikot Ntuen, Uyo, Akwa Ibom State, Nigeria.

In these Terms, “LaunMa”, “we”, “us” and “our” mean LaunMa Technologies. “You” and “your” mean the person or business using the service.

By creating an account or using LaunMa, you agree to these Terms. If you do not agree, do not use the service.

2. Who may use LaunMa

You may use LaunMa if:

  • You are at least 18 years old
  • You are using it for a business purpose, not as a consumer
  • You have the authority to enter into this agreement on behalf of the business you represent
  • You are not barred from using the service under Nigerian law

LaunMa is a business tool. It is not intended for personal or household use.

3. Your account

Registration. You must give accurate and complete information when you register, and keep it up to date.

Security. You are responsible for keeping your password confidential and for everything that happens under your account. Tell us immediately at support@launma.com if you believe your account has been accessed without your permission.

Who uses your account. Your account belongs to you as the business owner. If you let anyone else record on your behalf, you are responsible for what they do under your account and for keeping your sign-in details away from anyone who should not have them.

4. What LaunMa does, and what it does not do

What it does. LaunMa lets you record customer orders, itemise garments and prices, track payment status, log business expenses, maintain a customer database, print receipts to a compatible thermal printer, and view summaries of your business activity.

What it does not do. This is important, so please read it carefully.

LaunMa is a record-keeping tool. It creates an accurate, timestamped record of the transactions that are entered into it. It does not, and cannot:

  • Prevent theft, fraud or dishonesty by your staff or anyone else
  • Guarantee that every transaction in your business is entered into the system
  • Detect or report transactions that happen outside the app
  • Serve as accounting, bookkeeping, tax, legal or financial advice
  • Replace your own supervision of your business

The value of your records depends entirely on whether transactions are entered. If a staff member takes an order without recording it, LaunMa cannot know about it. You remain responsible for how you run and supervise your business.

Hardware. Receipt printing requires a compatible Bluetooth thermal printer, which you buy separately. We do not sell, supply, warrant or support printer hardware. We cannot guarantee compatibility with every printer model.

5. Your data

You own it. All information you enter into LaunMa, including your order records, customer records and expense records, remains yours. We claim no ownership over it.

Our access. We access your data only to provide and maintain the service, to fix faults, to respond to your support requests, or where the law requires it. We do not sell it, and we do not use it to advertise.

Your customers’ data. When you enter information about your customers, you are responsible for having a lawful basis to do so and for complying with the Nigeria Data Protection Act 2023. We act as your data processor for that information. See our Privacy Policy for the full detail.

Backups. We take reasonable steps to back up data, but you are responsible for keeping your own records of anything critical to your business.

6. Free trial, subscription and payment

Free trial. New accounts receive a 14 day free trial with full access to the service. No payment details are required to start the trial. We will not ask for your card, and nothing will be charged automatically at any point.

What happens at the end of the trial. When your 14 days end, your account moves to the free plan until you subscribe. This means:

  • You can still sign in and view, search and print all your existing orders, customers and records
  • You can keep recording up to 30 records a month, orders and expenses counted together
  • Once you reach that limit, new records pause until your month turns over. The month runs from the date you registered, not the calendar month

Your data is never deleted because a trial ended. Your business history stays intact, and the limit lifts the moment you subscribe.

Subscription fee. LaunMa costs ₦5,999 per month or ₦59,990 per year, quoted in Nigerian Naira and inclusive of any applicable taxes unless stated otherwise. The yearly price covers twelve months for the price of ten.

How payment works. LaunMa does not use automatic card debits. There is no stored card and no recurring charge. Each subscription period, you choose to make a payment through Paystack, using a card, bank transfer or any other method Paystack supports. Your subscription extends by the period you paid for, one month or one year, from the date payment is confirmed.

Reminders. We will notify you by email and in the app before your subscription period ends, so you have time to renew. It remains your responsibility to renew on time.

If you do not renew. Your account moves to the free plan, exactly as at the end of the trial. You keep access to all your existing records. Make a payment at any time to lift the limit again.

Price changes. We may change our prices. We will give you at least 30 days notice by email before a price change takes effect. Any period you have already paid for is unaffected.

7. Acceptable use

You agree not to:

  • Use LaunMa for any unlawful purpose
  • Enter information about people without a lawful basis to do so
  • Attempt to access accounts, data or systems that do not belong to you
  • Reverse engineer, decompile or attempt to extract the source code of the application
  • Copy, resell, sublicense or redistribute the service
  • Interfere with or disrupt the service, or attempt to overwhelm our systems
  • Use automated tools to extract data from the service at scale
  • Upload malicious code, or content that is unlawful, abusive or infringing

We may suspend or terminate your account if you breach this section.

8. Availability

We work to keep LaunMa available and reliable, but we do not guarantee uninterrupted service. Access may be interrupted by maintenance, technical faults, network problems, or events outside our control including power failures and internet outages.

We will give advance notice of planned maintenance where reasonably possible.

Because LaunMa depends on an internet connection and on third party infrastructure, you should not rely on it as your only record of business critical information.

9. Intellectual property

The LaunMa application, its design, source code, name, logo and all related materials are owned by LaunMa Technologies and protected by Nigerian and international intellectual property law.

We grant you a limited, non exclusive, non transferable, revocable licence to use LaunMa for your own business purposes for as long as your subscription is active. You receive no other rights.

You may not use our name, logo or branding without our written permission.

10. Disclaimer of warranties

To the fullest extent permitted by Nigerian law, LaunMa is provided “as is” and “as available”. We make no warranties, express or implied, that:

  • The service will be uninterrupted, timely, secure or error free
  • The results obtained from using the service will be accurate or reliable
  • The service will meet your specific requirements
  • Any defects will be corrected

Nothing in this section limits any rights you have under Nigerian consumer or commercial law that cannot lawfully be excluded.

11. Limitation of liability

To the fullest extent permitted by Nigerian law:

We are not liable for any indirect, incidental, special or consequential loss, including loss of profits, loss of business, loss of revenue, loss of goodwill, or loss of data, however caused.

We are not liable for losses arising from:

  • Transactions that were not entered into the system
  • Theft, fraud or dishonesty by your staff or any third party
  • Your failure to keep your account credentials secure
  • Decisions you make based on information in the app
  • Failure or incompatibility of printer hardware
  • Interruptions caused by third party services, internet connectivity or power supply

Where we are found liable, our total liability to you in any twelve month period is limited to the total amount you paid us for the service in the twelve months before the claim arose.

Nothing in these Terms excludes liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be excluded.

12. Indemnity

You agree to indemnify us against any claim, loss or expense arising from your use of LaunMa in breach of these Terms, your handling of your customers’ personal data, or your breach of any law.

13. Suspension and termination

By you. You may stop using LaunMa and delete your account at any time. See our Privacy Policy for how deletion works.

By us. We may suspend or terminate your account if:

  • You breach these Terms
  • We are required to do so by law
  • Continuing to provide the service to you would expose us to legal risk

Except where you have breached these Terms or the law, we will give you reasonable notice and an opportunity to export your data.

Note that simply not renewing your subscription does not terminate your account. It moves to the free plan, and your data is retained as described in our Privacy Policy.

On termination. Your right to use LaunMa ends immediately. Your data is handled as set out in our Privacy Policy.

Discontinuing the service. If we decide to discontinue LaunMa entirely, we will give you at least 60 days notice and time to export your records before access ends.

14. Changes to these Terms

We may update these Terms. For material changes we will notify you by email and through a notice in the app at least 14 days before they take effect.

If you do not accept the changes, you may stop using the service. Continuing to use LaunMa after that date means you accept the updated Terms.

15. General

Entire agreement. These Terms and our Privacy Policy form the whole agreement between us regarding LaunMa.

Severability. If any part of these Terms is found unenforceable, the rest remains in force.

No waiver. If we do not enforce a right, that does not mean we have given it up.

Assignment. You may not transfer your rights under these Terms without our written consent. We may transfer ours as part of a sale or reorganisation of our business.

Governing law. These Terms are governed by the laws of the Federal Republic of Nigeria.

Disputes. We will try to resolve any dispute informally first, so please contact us at support@launma.com before taking any other step. If we cannot resolve it, the courts of Nigeria have exclusive jurisdiction.

16. Contact

LaunMa Technologies
79, Ikot Ntuen, Uyo, Akwa Ibom State, Nigeria

Email: support@launma.com