Last updated September 2026
This page explains how to delete your account and your data from LaunMa, the laundry management app published by LaunMa Technologies, registered in Nigeria with the Corporate Affairs Commission under Business Name registration number 9841361.
You can delete your account at any time. There are two ways to do it, and you do not need the app for the second one.
Your account, your order records and your customer records are deleted straight away.
If you no longer have the app installed, or you cannot sign in, email support@launma.com from the address registered to your account, with the subject line Account deletion request.
We will verify that the request came from the account holder, complete the deletion within 30 days, and confirm by email when it is done.
| Data | What happens | When |
|---|---|---|
| Account details (name, email, phone, store name) | Deleted | Within 30 days |
| Order records | Deleted | Within 30 days |
| Customer records you entered | Deleted | Within 30 days |
| Expense records | Deleted | Within 30 days |
| Payment and invoice records | Kept. Nigerian tax and accounting law requires us to retain them | 6 years |
| Anonymised aggregate statistics | Kept. These cannot identify you, your business or your customers | Indefinitely |
| Backups containing your data | Overwritten on the normal backup cycle | Up to 90 days |
Deletion is permanent and cannot be reversed. If you want to keep a copy of your business history, export your records first.
Deleting your account does not by itself cancel a subscription bought through Google Play or the App Store. Cancel that in the store, on the same account you bought it with.
Email support@launma.com and we will respond within 30 days. Our full Privacy Policy explains everything else we do with your data.